Shipping & Returns

Shipping & Returns

SHIPPING IN FLORIDA

Quore Gelato currently delivers to Florida State only. Depending on the zip code that you want the Quore Gelato to be delivered, the delivery cost and the delivery time will vary.

There are 2 zones within Florida where we offer same day delivery if the order is placed before 3pm EST. If the order is placed after 3pm EST the order will be delivered the next day, unless stated differently on the Delivery Date.

We don’t deliver on Sundays.

There is 1 zone within Florida where we deliver only on Wednesdays, Thursdays, and Fridays depending on the date of the order. We need at least 48 hours to proceed the delivery to this zone.

 

STORE PICK UP

We offer store pick-up on our 3 locations. You need to specify in which location you will be picking up your order on product page, or at your cart on the Notes Section. Make sure to let us know the date of the pickup.

 

MINIMUN ORDER AMOUNT

There is a minimum of $20 per order.

 

DELIVERIES OUTSIDE FLORIDA

We can arrange a custom delivery for orders outside Florida. Please contact us on our website, letting us know the zip code that you needs your delivery, the ice creams flavors and the quantity of each of them. We will contact you within 24 hours of receiving the email.

RETURN & EXCHANGE POLICY

Being a food product with a specific cold chain, we do not accept returns at the moment.
In the event of any inconvenience, please do not hesitate to contact us.